Avaya 2530T Certification Exam Sample Questions and Answers

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Avaya 2530T (Scripting with Avaya Aura Contact Center Orchestration Designer) Sample Questions:

01. During the installation, what type of network configuration is crucial?
a) Static IP address
b) DHCP
c) VPN
d) NAT
 
02. How do wizards assist in application creation within Orchestration Designer?
a) By providing real-time debugging
b) By offering step-by-step guidance
c) By automating backup processes
d) By enhancing security protocols
 
03. In Orchestration Designer, which view is best suited for managing external resources like audio files?
a) Resource view
b) Media view
c) External view
d) Files view
 
04. How does the "Exception Handling" feature benefit script reliability in Orchestration Designer?
a) By rerouting calls during peak hours
b) By automatically updating scripts
c) By handling errors and exceptions gracefully
d) By optimizing call routing algorithms
 
05. Orchestration Designer is crucial for creating which type of contact center solution?
a) Payroll systems
b) Interactive Voice Response (IVR) systems
c) Inventory management systems
d) Employee training platforms
 
06. What is the purpose of the "Global Variable" in Orchestration Designer?
a) To store user-specific information
b) To manage agent logins
c) To track the number of calls in queue
d) To maintain data across different calls
 
07. The Properties view in Orchestration Designer is used for what purpose?
a) To set properties of selected script elements
b) To change the layout of the script design interface
c) To monitor real-time script execution
d) To allocate system resources
 
08. Which views facilitate external resource management in Orchestration Designer?
a) External files view
b) Properties view
c) Resource view
d) Media view
 
09. Expressions in Orchestration Designer are primarily used for what purpose?
a) Defining user roles
b) Creating complex calculations
c) Assigning static data to variables
d) Generating automated backups
 
10. What type of data can be stored in variables within Orchestration Designer?
a) Only strings
b) Only numbers
c) Strings, numbers, and boolean values
d) Data is not stored in variables

Solutions:

Question: 01

Answer: a

Question: 02

Answer: b

Question: 03

Answer: a

Question: 04

Answer: c

Question: 05

Answer: b

Question: 06

Answer: d

Question: 07

Answer: a

Question: 08

Answer: c, d

Question: 09

Answer: b

Question: 10

Answer: c

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