Avaya 33140X Certification Exam Sample Questions and Answers

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Avaya 33140X (Experience Portal with POM Support) Sample Questions:

01. What aspect of AEP deployment necessitates careful consideration of network infrastructure?
a) Data security requirements
b) High availability configurations
c) Load balancing techniques
d) Real-time data transfer needs
 
02. Why should troubleshooting logs be periodically reviewed even when there are no apparent issues?
a) To prepare data for audits
b) To ensure logs are not consuming too much storage
c) To proactively identify potential problems
d) To comply with data retention policies
 
03. Which design element is critical when setting up a call flow that includes both automated and human elements in AEP?
a) Transition triggers between elements
b) Time limits on automated interactions
c) The number of redirections allowed
d) Visual prompts for user guidance
 
04. Which attributes differentiate the interactive AEP call flows from the non-interactive ones?
a) The number of users involved
b) The presence of automated response systems
c) The use of voice recognition technology
d) The need for manual intervention
 
05. What factors should be considered when setting up user accounts for access to the AEP web interface?
a) User role and permissions
b) Frequency of access
c) User's department
d) Hardware specifications of user's device
 
06. How should email services be configured in AEP to ensure high deliverability?
(Choose Three)
a) SPF and DKIM settings
b) Server capacity planning
c) Content filtering settings
d) Email list segmentation
e) Regular updates to email templates
 
07. Why are user groups crucial in managing access permissions within the AEP web interface?
a) They provide structured data access.
b) They simplify the management of user permissions.
c) They allow for customized user interfaces.
d) They enable more efficient data processing.
 
08. Which operating systems are supported for the AEP 8.0 installation?
(Choose Three)
a) Windows Server 2019
b) Linux CentOS 7
c) macOS High Sierra
d) Ubuntu 18.04 LTS
e) Solaris 11
 
09. What distinguishes the premium licensing tier for the AEP system in terms of data processing capabilities?
a) Unlimited data entry points
b) Enhanced data encryption options
c) Access to advanced analytics tools
d) Priority technical support
 
10. Why is the network zone segregation important in an AEP deployment?
a) To reduce overall system latency
b) To enhance security by isolating network traffic
c) To increase storage capacity
d) To simplify user management

Solutions:

Question: 01

Answer: d

Question: 02

Answer: c

Question: 03

Answer: a

Question: 04

Answer: d

Question: 05

Answer: a

Question: 06

Answer: a, d, e

Question: 07

Answer: b

Question: 08

Answer: a, b, d

Question: 09

Answer: c

Question: 10

Answer: b

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