Avaya 60370T Certification Exam Sample Questions and Answers

Before you write the Avaya Administering AXP Public Cloud - Preview Dialing Specialized (60370T) certification exam, you may have certain doubts in your mind regarding the pattern of the test, the types of questions asked in it, the difficulty level of the questions and time required to complete the questions. These AXP Public Cloud - Preview Dialing Administrator (ASAC-0040) (Administering AXP Public Cloud - Preview Dialing Specialized) sample questions and demo exam help you in removing these doubts and prepare you to take the test.

The best approach to pass your Avaya 60370T exam is to challenge and improve your knowledge. To test your learning and identify improvement areas with actual exam format, we suggest you practice with Premium Avaya 60370T Certification Practice Exam. The practice test is one of the most important elements of your Avaya Administering AXP Public Cloud - Preview Dialing Specialized exam study strategy to discover your strengths and weaknesses, to improve your time management skills and to get an idea of the score you can expect.

Avaya 60370T (Administering AXP Public Cloud - Preview Dialing Specialized) Sample Questions:

01. Which features should be considered when customizing campaign strategies to enhance customer interaction?

(Select three)

a) Behavioral triggers based on customer actions

b) Time-of-day adjustments for campaign messages

c) Automated response handling for FAQs

d) Personalized content delivery based on past purchases

02. How does integrating custom campaign strategies with existing CRM systems benefit outreach efforts?

a) Enables automated data entry

b) Enhances the targeting accuracy

c) Reduces the need for manual interventions

d) Increases the speed of campaign execution

03. In advanced configuration, what is the role of managing filters related to customer demographics?

a) To simplify reporting on customer interactions

b) To collect demographic data for regulatory purposes

c) To tailor interactions to meet specific demographic needs

d) To ensure all customers receive the same experience

04. What are the key elements to focus on when administering holiday schedules in campaign management?

(Select two)

a) Assessing the impact on campaign coverage

b) Aligning with peak industry periods

c) Maintaining minimal operational staffing

d) Coordinating with marketing events

05. How frequently should contact lists and DNC lists be updated to maintain campaign effectiveness?

a) Weekly

b) Monthly

c) Quarterly

d) Annually

06. Which functionality within Proactive Outreach allows for the customization of how campaigns handle different customer responses?

a) Rules Editor

b) Contact List management

c) File Splitter

d) Campaign Wizard

07. What enables proactive outreach campaigns to automatically adjust their strategies based on customer interaction?

a) Customer surveys

b) Agent feedback

c) Pre-defined rules

d) Real-time analytics

08. How does customizing campaign strategies impact campaign outcomes?

a) Increases customer engagement

b) Reduces the complexity of campaigns

c) Limits the scalability of campaigns

d) Decreases the need for agent intervention

09. Which aspect of Proactive Outreach involves configuring how contact information is presented to agents during calls?

a) Contact List creation

b) Agent Script management

c)Campaign scheduling

d) DNC List integration

10. In Proactive Outreach, which tool is used to manage and analyze the effectiveness of contact lists?

a) List Efficiency Tool

b) Data Management Tool

c) Contact Analyzer

d) Campaign Monitor

Solutions:

Question: 01

Answer: a, b, d

Question: 02

Answer: b

Question: 03

Answer: c

Question: 04

Answer: a, d

Question: 05

Answer: b

Question: 06

Answer: a

Question: 07

Answer: d

Question: 08

Answer: a

Question: 09

Answer: b

Question: 10

Answer: c

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Avaya 60370T Certification Exam Sample Questions and Answers

Avaya 60370T (Administering AXP Public Cloud - Preview Dialing Specialized) Sample Questions:

Solutions:

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