A great way to start the Avaya AXP (On-Prem +Connect) Supervisors (ASUC-0102) preparation is to begin by properly appreciating the role that syllabus and study guide play in the Avaya 60470T certification exam. This study guide is an instrument to get you on the same page with Avaya and understand the nature of the Avaya AXP (On-Prem +Connect) Supervisor exam.
Our team of experts has composed this Avaya 60470T exam preparation guide to provide the overview about Avaya AXP (On-Prem +Connect) Supervisor exam, study material, sample questions, practice exam and ways to interpret the exam objectives to help you assess your readiness for the Avaya AXP (On-Prem +Connect) Supervisor exam by identifying prerequisite areas of knowledge. We recommend you to refer the simulation questions and practice test listed in this guide to determine what type of questions will be asked and the level of difficulty that could be tested in the Avaya AXP (On-Prem +Connect) Supervisor certification exam.
Avaya 60470T Exam Overview:
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Exam Name
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Avaya AXP (On-Prem +Connect) Supervisor |
| Exam Number | 60470T AXP (On-Prem +Connect) Supervisor |
| Exam Price | $125 USD |
| Duration | 30 minutes |
| Number of Questions | 20 |
| Passing Score | 70% |
| Exam Registration |
OR
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| Sample Questions | Avaya 60470T Sample Questions |
| Practice Exam | Avaya AXP (On-Prem +Connect) Supervisors (ASUC-0102) Practice Test |
Avaya 60470T Exam Topics:
| Objectives |
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Navigate and handle basic actions on Avaya Workspaces
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Manage and communicate with agents
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Manage voice interactions
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Use the Proactive Outreach feature
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Use Call Recording
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| Use monitoring features to observe and coach an agent |
| Use monitoring features to barge into an agent |
| Utilize Real-Time reports |
| Add components to a Real-Time report |
| Customize Real-Time reports |
| Utilize Historical Reports |
| Create Historical and Dossier reports |
| Customize Historical reports |
Avaya AXP (On-Prem +Connect) Supervisor Exam Description:
The AXP (On-Prem +Connect) Supervisor Proficient Test is a requirement to earn the AXP (On-Prem +Connect) Supervisors (ASUC-0102) Digital Badge. This online test has 20 questions, and the minimum passing score is 70% (14 of 20 correct). The candidate has 30 minutes to complete this online test.