Avaya

» Services Certifications (ACIS, ASTA and ACSS)

• 33140X: Avaya Experience Portal with POM Support
• 33160X: Avaya Workforce Engagement Support
• 5304: Avaya Workforce Management Implementation and Maintenance
• 61451T: Administering Avaya Aura Communication Manager Specialized
• 70190T: Avaya Installing and Supporting Call Management System
• 71201X: Avaya Aura Core Components Implement
• 71301X: Avaya Aura Communications Applications Implement
• 71402X: Avaya Meetings Server Implement
• 71720T: Integrating Avaya Workplace Attendant Specialized
• 71801X: Avaya Messaging Support
• 72201X: Avaya Aura Core Components Support
• 72301X: Avaya Aura Communication Applications Support
• 72402X: Avaya Meetings Server Support
• 7392X: Avaya AXP On-Prem (formerly Avaya Aura CC Elite) Implementation
• 7492X: Avaya AXP On-Prem (formerly Avaya Aura CC Elite) Support
• 77201X: Avaya IP Office Platform Implement
• 77900T: Avaya Control Manager R9 Implementation and Support
• 78201X: Avaya IP Office Platform Support

» Administrator and Developer Certificates (ASAC and ASDC)

• 20320T: Avaya Administering AXP On-Prem (formerly Avaya Aura CC Elite) R8
• 20641T: Administering Avaya Experience Portal Specialized
• 20931T: Administering Avaya Proactive Outreach Manager Specialized
• 21260T: Avaya Administering Call Management System
• 2530T: Scripting with Avaya Aura Contact Center Orchestration Designer
• 60082T: Administering with Avaya Admin Portal Specialized
• 60370T: Avaya Administering AXP Public Cloud - Preview Dialing Specialized
• 60440T: Avaya Administering AXP (On-Prem +Connect) Specialized
• 60941T: Administering Avaya Messaging Specialized
• 61131T: Administering Avaya Aura System Manager Specialized
• 61381T: Avaya Administering AXP Public Cloud Specialized
• 61510T: Avaya AXP Public Cloud APIs Specialized
• 64022T: Administering Avaya Cloud Office Specialized
• 67200T: Administering Avaya IP Office Platform Specialized
• 70911T: Administering Avaya Control Manager

» End User Certificates (ASUC)

• 60450T: Avaya AXP (On-Prem +Connect) Agent
• 60470T: Avaya AXP (On-Prem +Connect) Supervisor
• 62420T: Avaya AXP Public Cloud Agent
• 62520T: Avaya AXP Public Cloud Supervisor

Avaya provides an array of certification programs aimed at equipping individuals with the necessary expertise to effectively sell, design, implement, and maintain their products and solutions, surpassing customer expectations and ensure maximum availability and performance of a customer’s network. Achieving Avaya certification allows professionals to thoroughly comprehend their Avaya solutions and their functionalities. Avaya certifications are ideal for professionals who engage with Avaya's digital communications software, services, and devices. Avaya certification program provides certifications at the Associate, Developer, and Specialist levels.