The Avaya Aura Call Center Elite Implementation Certification, known as the ACIS - 7392, is a prestigious credential that showcases a professional's proficiency in integrating and implementing core and complex products of the Avaya Aura Call Center Elite. Achieving this certification is a significant milestone for IT professionals working with Avaya systems. In this blog post, we will explore the Avaya Aura Call Center Elite Implement (ACIS - 7392) certification, detail of the 7392X Exam, and provide you with the top 10 practical tips to help you ace this exam.
About the Aura Call Center Elite Implementation 7392X Exam
The Avaya Aura Call Center Elite Implement (ACIS - 7392) credential validates that a candidate has achieved an enhanced level of proficiency required to integrate and implement the core and complex products of the Avaya Aura Call Center Elite. To earn this certification, candidates must pass the 7392X Exam. Here's a brief overview of the exam:
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Exam Name: Avaya Aura Call Center Elite Implement (ACIS - 7392)
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Prerequisite: ACIS-7120 - Avaya Aura Core Components Implement
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Number of Questions: 61
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Passing Score: 66% (40 out of 61 correct)
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Duration: 90 minutes
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Cost: 125 USD
Top 10 Tips to Ace the Avaya 7392X Exam
Preparing for the 7392X Exam requires a strategic approach to study and practice. Here are ten practical tips to help you succeed:
1. Understand the Exam Objectives Thoroughly
Before you start your preparation, it is crucial to understand the exam objectives thoroughly. The exam objectives are your roadmap to success. The 7392X Exam covers a range of topics essential for implementing and integrating Avaya Aura Call Center Elite. The key objectives include:
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Hardware Components of Avaya Aura Call Center Elite
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Communication Manager Features
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Dialing and Routing Calls
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Call Vectors
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Network Routing
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Avaya Aura Media Server and Announcements
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Variable Vectors
2. Create a Study Plan
Creating a study plan is essential for effective preparation. Allocate sufficient time to each topic based on its complexity and your familiarity with it. Make sure to include regular breaks and revisions in your study plan to avoid burnout and reinforce your learning.
3. Utilize Official Study Materials
Avaya provides official study materials and resources that are specifically designed for the 7392X Exam. Utilize these resources to get a comprehensive understanding of the exam topics. These materials often include detailed explanations, practice questions, and real-world scenarios that can greatly aid your preparation.
4. Join Online Forums and Study Groups
Joining online forums and study groups can be highly beneficial. These platforms allow you to interact with other candidates who are also preparing for the 7392X Exam. You can share study tips, clarify doubts, and get insights into the exam from different perspectives.
5. Hands-On Practice
Practical experience is vital. Set up a lab environment to practice the configuration and management of Avaya Aura Call Center Elite components. Hands-on practice helps reinforce theoretical knowledge and build confidence in performing tasks that may appear on the exam.
6. Take Practice Test
Taking mock exams is an excellent way to assess your preparation level. Mock exams simulate the actual exam environment and help you identify your strengths and weaknesses. Analyze your performance in mock exams and focus on improving your weak areas.
7. Focus on Key Concepts and Terminologies
The 7392X Exam tests your understanding of key concepts and terminologies related to the Avaya Aura® Call Center Elite. Make sure you have a clear understanding of these concepts and can explain them in detail. This will not only help you in the exam but also in your professional career.
8. Time Management
Time management is crucial during the exam. You have 90 minutes to answer 61 questions, which means you need to manage your time effectively. Practice answering questions within the allotted time to improve your speed and accuracy.
9. Stay Updated with Latest Updates and Features
Avaya frequently updates its products and features. Stay updated with the latest updates and features related to the Avaya Aura® Call Center Elite. This will ensure that you are well-prepared for any new topics or questions that might appear in the exam.
10. Relax and Stay Confident
Last but not least, relax and stay confident. Exam preparation can be stressful, but it is important to stay calm and confident. Believe in your preparation and give your best effort on the exam day.
Benefits of the Avaya Aura® Call Center Elite Implement (ACIS-7392) Certification
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Career Advancement: Earning the 7392X certification can open doors to new career opportunities and promotions.
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Enhanced Skills: The certification process enhances your skills and knowledge in integrating and implementing Avaya Aura® Call Center Elite.
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Industry Recognition: The 7392X certification is recognized and respected in the industry, adding value to your professional profile.
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Networking Opportunities: The certification provides opportunities to network with other certified professionals and industry experts.
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Increased Job Security: Certified professionals are often preferred by employers, increasing your job security and prospects.
FAQs
1. What is the Avaya 7392X Exam?
- The Avaya 7392X Exam is a certification test for validating proficiency in integrating and implementing Avaya Aura Call Center Elite solutions.
2. What are the prerequisites for the Avaya 7392X Exam?
- Candidates must have the ACIS-7120 certification in Avaya Aura Core Components Implement before taking the 7392X Exam.
3. How many questions are on the Avaya 7392X Exam?
- The exam consists of 61 questions that need to be completed within 90 minutes.
4. What is the passing score for the Avaya 7392X Exam?
- The minimum passing score is 66%, which requires answering at least 40 out of 61 questions correctly.
5. What is the cost of the Avaya 7392X Exam?
- The exam fee is 125 USD.
6. What topics are covered in the Avaya 7392X Exam?
- The exam covers hardware components, communication manager features, dialing and routing calls, call vectors, network routing, media server, and variable vectors.
7. What benefits does the Avaya 7392X certification offer?
- The certification provides career advancement, enhanced skills, industry recognition, higher earning potential, and increased professional credibility.
Conclusion
The Avaya Aura® Call Center Elite Implement (ACIS - 7392) certification is a valuable credential that can significantly enhance your career in the field of call center management and telecommunication. By following the tips mentioned in this guide, you can effectively prepare for the 7392X Exam and increase your chances of success. Remember to stay focused, take practice test regularly, and stay updated with the latest developments in the field. Good luck!