A great way to start the Avaya Workforce Engagement Support (ACSS-3308) preparation is to begin by properly appreciating the role that syllabus and study guide play in the Avaya 33160X certification exam. This study guide is an instrument to get you on the same page with Avaya and understand the nature of the Avaya Workforce Engagement Support exam.
Our team of experts has composed this Avaya 33160X exam preparation guide to provide the overview about Avaya Workforce Engagement Support exam, study material, sample questions, practice exam and ways to interpret the exam objectives to help you assess your readiness for the Avaya Workforce Engagement Support exam by identifying prerequisite areas of knowledge. We recommend you to refer the simulation questions and practice test listed in this guide to determine what type of questions will be asked and the level of difficulty that could be tested in the Avaya Workforce Engagement Support certification exam.
Avaya 33160X Exam Overview:
|
Exam Name
|
Avaya Workforce Engagement Support |
| Exam Number | 33160X Workforce Engagement Support |
| Exam Price | $125 USD |
| Duration | 90 minutes |
| Number of Questions | 68 |
| Passing Score | 68% |
| Exam Registration |
Avaya Learning Center OR PEARSON VUE |
| Sample Questions | Avaya 33160X Sample Questions |
| Practice Exam | Avaya Workforce Engagement Support (ACSS-3308) Practice Test |
Avaya 33160X Exam Topics:
| Section | Objectives |
|---|---|
| Architecture |
- Describe Avaya Contact Recorder Advanced, Archive, and Avaya Workforce Engagement System Architecture.
- Explain Avaya Contact Recorder Advanced and Avaya Workforce Engagement Integrations.
|
| Installation | - Describe how to install Avaya Workforce Engagement Framework. |
| Configuration |
- Describe the process to configure Avaya Workforce Engagement System.
- Describe how to configure Avaya Contact Recorder Advanced on Avaya Workforce Engagement.
- Describe how to configure Archive.
|
| Administration | - Explain administrative tasks in Avaya Workforce Engagement. |
| Maintenance |
- Demonstrate how to maintain Avaya Workforce Engagement and Avaya Contact Recorder Advanced.
- Identify the steps to backup and restore an Avaya Workforce Engagement.
- Identify the steps to upgrade and migrate Avaya Workforce Engagement.
|
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Troubleshooting
|
- Troubleshoot Avaya Workforce Engagement.
- Troubleshoot Avaya Contact Recorder Advanced.
|
Avaya Workforce Engagement Support Exam Description:
Avaya Workforce Engagement Support Certified Exam (33160X) is a requirement to earn the Avaya Workforce Engagement Support (ACSS - 3308) credential. This exam has 68 questions, and the minimum passing score is 68% (46 of 68 correct). The candidate has 90 minutes to complete this exam.