A great way to start the Avaya Control Manager for Enterprise Technical Associate (ASTA-9030) (Control Manager R9 Implementation and Support) preparation is to begin by properly appreciating the role that syllabus and study guide play in the Avaya 77900T certification exam. This study guide is an instrument to get you on the same page with Avaya and understand the nature of the Avaya Control Manager R9 Implementation and Support exam.
Our team of experts has composed this Avaya 77900T exam preparation guide to provide the overview about Avaya Control Manager R9 Implementation and Support exam, study material, sample questions, practice exam and ways to interpret the exam objectives to help you assess your readiness for the Avaya Control Manager R9 Implementation and Support exam by identifying prerequisite areas of knowledge. We recommend you to refer the simulation questions and practice test listed in this guide to determine what type of questions will be asked and the level of difficulty that could be tested in the Avaya Control Manager R9 Implementation and Support certification exam.
Avaya 77900T Exam Overview:
|
Exam Name
|
Avaya Control Manager R9 Implementation and Support |
| Exam Number | 77900T Control Manager R9 Implementation and Support |
| Exam Price | $125 USD |
| Duration | 90 minutes |
| Number of Questions | 50 |
| Passing Score | 70% |
| Exam Registration |
OR
|
| Sample Questions | Avaya 77900T Sample Questions |
| Practice Exam | Avaya Control Manager for Enterprise Technical Associate (ASTA-9030) Practice Test |
Avaya 77900T Exam Topics:
| Section | Objectives |
|---|---|
| Implementation |
- Describe API Web Services
- Describe Avaya Control Manager architecture licensing components, installation, prerequisites, and deployment options - Install Avaya Control Manager and install and configure IIS - Describe Avaya Control Manager installation package contents and installed components - Complete the initial configuration requirements for the Avaya Control Manager Services - Describe Avaya Control Manager's user interface and Organizational Chart - Integrate Avaya Interaction Center, Avaya Proactive Contact, Avaya Contact Recorder, Avaya Modular Messaging, Session Manager, System Manager, Avaya one-X Agent, Avaya Functional Server, Avaya LDAP and SSO with ACM - Complete the configurations required for integrating Functional Server with ACM |
| Support |
- Troubleshoot implementation potential issues
- Troubleshoot CM and CMS related issues |
| Administration |
- Describe the Avaya Control Manager User Interface and Administration
- Administer Users, Agents, Work Assignments, Oceana™ - Configure Avaya Control Manager Dialing Plans |
Avaya Control Manager R9 Implementation and Support Exam Description:
The Avaya Control Manager Implementation and Support Test (77900) is a requirement to earn the Avaya Control Manager for Enterprise Technical Associate (ASTA - 9030) credential. This test has 50 questions and the minimum passing score is 70% (35 of 50 correct). The candidate has 90 minutes to complete this test.